What Kind of Service can You Offer?
Mar 05-2019
Before-sale services:
(1) Help customers to learn about the machines, guide customers to choose the best and economic machines, recover the investment within short time; (2) site inspection; (3) We are responsible for the offer, flow chart, and detail specification of each machinery.
In-Sale services: (1) Quality control must be inspected strictly; (2) In accordance with the agreements stipulated in the contract
After-sale services:
(1) We will send the technicians to guide with device installation, debugging and training operators until customers are fully satisfied.
(2) Guarantee for machinery, materials and equipment supplied under this quotation are valid for a period of 12 months after delivery. Warranty shall cover manufacturing defect in material and workmanship but exclude: a. 1. Daily wear and tear 2. mishandling or improper operation 3. Incoming power supply fluctuation b. Consumable and spare parts.
(3) Regular visit customer, consult with the customer feedback, come true with the customer's two-way communication.
. one year guarantee for whole machine except consumption
. 24 hours technical support by email
. calling or door to door service
. english software, user manual, and details video